Google them. Read their website biographies. Are their credentials, experience and interests appropriate given the nature of your concerns? For some conditions, correct diagnoses and treatment demand special expertise. Do they have all of the appropriate testing instruments, and have they been professionally trained in their use?
Do you feel that you can establish a rapport with them, confident that they will care for your child as an individual?
Ask about their caseloads: how many clients do they see per month? Historically, insurers like Blue Cross Blue Shield have judged a thorough neuropsychological evaluation to be a 16-hour unit, including a clinical intake interview, two appointments for testing and behavioral observation, collateral contacts as necessary (e.g., phone calls to doctors, therapists or teachers), a parental feedback session and subsequent preparation of a lengthy report with analysis of test results and detailed recommendations.
High-quality neuropsychological testing demand a good deal of time and thought; be certain that your clinician manages his or her caseload effectively, ensuring that adequate time is devoted to your child’s report.
In that vein, ask how long after your final appointment you will receive your report. It is completely reasonable to expect a commitment from your clinician that it will be delivered no more than 6-8 weeks after your final feedback session.
Ask also if the neuropsychologist with whom you have made your appointment, and whose name will appear on that report, will be present throughout the testing, or if instead, the tests will be administered solely or primarily by a post-doctoral trainee or technician. If the latter, ask about how extensively he or she will be supervised by senior staff.
You are investing in, and are entitled to, the skill, experience, clinical judgment and professional reputation of the neuropsychologist to whom you have been referred. Will he or she be able command the attention and respect of physicians, special educators, attorneys and other professionals who may become involved with your child?
Find out if the clinician evaluating your child is actually employed by the practice, or compensated as a contractor on a fee-for-service basis. Why? Because independent practitioners may not always be held to the same high standards of care as staff members of a practice which must stand behind the quality of their work. When you see someone on staff, you are assured that subsequent appointments will be with that same person in comfortably familiar surroundings, which by reducing anxiety may improve the efficiency of the evaluation and the accuracy of its results.
Will your doctor go the extra mile for your child, by making him- or herself available for classroom observations, participation in TEAM meetings, IEP reviews and consultation with other professionals, or by providing whatever other supports may be appropriate under the circumstances?
Recommendations are fruitless if there’s no one to ensure that they have been, or will be, effectively implemented. Be sure to ask. Some programs do not provide these critical ancillary services.